To use the remote you first must make sure the switch on the back is switched too on and you have removed the wireless USB receiver form the compartment on the back.
Once you have located the wireless USB receiver insert it into the back of the chromebit or the front of your Chromebox Mini.
To move the mouse, use the trackpad above the full keyboard. If you are unable to move the mouse, press the spacebar to “wake up” the keyboard.
Also, these devices are rechargeable and it is possible the device needs to be charged. Please use the provided cord to plug in the device and let it charge for at least 1 hr.
If you are still have issues after ensuring the wireless receiver is in the Chromebit or Chromebox Mini, the keyboard is switched to ON and pressing the spacebar, please live chat us or call the support line at 855-7-UPshow.